Privacy Policy

Below we describe the processing of your personal data and your rights in accordance with the personal data protection regulation in force – Regulation (UE) 2016/679 of the European Parliament and of the Council of 27 of April 2016, on the protection of individuals with regard to the processing of personal data and subsequent regulations, hereafter “Personal Data Protection legislation” or “GDPR”.
  1. 1. Data processing controller and contact details

The organisation responsible for the processing of your data is Fundación IVI located at Hospital La Fe, Edificio Biopolo, Avda. CP/46026, Valencia.

Should you wish to contact us, you may do so via e-mail to the following address:

You may also contact the Personal Data Controller through the following e-mail address: or the postal address above, by sending a letter to the attention of the Personal Data Controller.

  1. 2. For what purposes shall we use your personal data and on what legal basis?

Your personal data are processed, as provided for under  the GDPR, on the legal grounds and for the purposes set forth below:

  1. a) Consent of the data subject

Your personal data shall be processed, as long as you have given us your consent, for the following purposes:

  • • Providing an answer, in the first instance, and tracking the consultations/requests that you have made to us through the contact channels. We understand that, in filling in this form and providing the necessary data, you give your consent for your data to be processed for this purpose.
  • • Sharing your personal data with other companies of Grupo IVI with the purpose of responding to the consultations, requests, commentaries, doubts, complaints or any other concerns you may have expressed through our contact form.
  • • Undertaking free commercial, informative and promotional communicative actions, both through electronic and non-electronic means.
  • • Assessing your analytics, browsing history, and use of digital channels through the information collected through the use of cookies.

You may withdraw your consent to the use of your data at any time. In this regard, it is worth mentioning that withdrawal of consent given shall not affect the lawfulness of the processing carried out prior to such withdrawal of your consent.

  1. b) Justified by a legitimate interest

When necessary, FUNDACIÓN IVI will use your personal data for its  legitimate purposes, whenever your fundamental rights and freedoms do not prevail over such legitimate interests of Foundation IVI. In this connection, your data will be processed with the purpose of analysing your needs, including segmentation, to identify potential campaigns that might be of interest to you.

  1. c) Meeting any legal requirements applicable to the data controller

FUNDACIÓN IVI will process your data with the purpose of obtaining, storing and managing the consent choices made regarding personal data protection, in full compliance with data protection regulations.

In case that you do not allow the processing of your personal data with this purpose, and since such processing is necessary to fulfil the legal obligations applicable to FUNDACIÓN IVI, it will not be possible to provide the services requested by you.

  1. 3. Automated individual decision-making, including profiling

We do not use fully automated decision-making processes as described in article 22 of the GDPR. In the event of occasional use of this kind of data processing, you will be informed about it and will be entitled to obtain human intervention in the decision making process.

Also, your data may be processed to assess different issues (profiling), thus being able to inform you and advise you on our services, on the basis of your preferences.

  1. 4. With whom will your data be shared?

To carry out all the purposes previously described, FUNDACIÓN IVI has the collaboration of third-party services suppliers, among which Equipo IVI S.L., that may have access to your personal data as a result of the execution of the contracted services. In any case, FUNDACIÓN IVI applies strict selection criteria regarding said third-parties, with the purpose of fulfilling its obligations in data protection and signs with them the relevant data protection agreement, where such third-parties undertake to comply with their obligations in data protection, and in particular, to fulfill the legal, technical and organizational measures in the treatment of personal data for the agreed purposes, and the prohibition to process these personal data for other purposes or for assignment to third parties.

Also, should you give us your consent, your data may be shared with other IVI centres, in those cases in which such communication is necessary to answer your request/queries through the corporate contact channels.

  1. 5. For how long will we keep your data?

FOUNDATION IVI will conform to the provisions of current legislation regarding deletion of personal information once the aim is achieved or when you revoke consent, such personal information is available only to competent government authorities and courts of law, prosecutor or Public Administrations for the settlement of eventual responsibilities arising out of the processing, and only during the statues of limitations of such responsibilities. At the end of the aforesaid terms, the information will be permanently removed using secure methods,

6. How did we obtain your data?

Personal data processed by FUNDACIÓN IVI are those obtained through the different contact channels and that have been directly provided by data subjects.

  1. 7. Which are your rights when you provide your data to us?

Following the provisions of the General Regulation of Data Protection, as well as the national regulation in data  protection, you are entitled to exercise, if you so wish, the right of access, rectification and erasure of data, and to request a restriction or limitation on the processing of your personal data, object to the processing of your data, request the portability of your data, as well as not to be subject to a decision based solely on automated processing, including profiling.

Additionally, in case that the personal data processing described is based on your consent, you can revoke this consent at any time. In this regard, it is worth mentioning that withdrawal of consent given shall not affect the lawfulness of the processing carried out prior to such withdrawal of your consent.

You may exercise the rights previously described through the channels below, by submitting the relevant documents to help us verify your identity (a copy of your ID card, passport, NIE, etc.)

  • • Such a request shall be addressed in writing to Fundación IVI located at Hospital La Fe, Edificio Biopolo, Avda. Avda. Fernando Abril Martorell, 106, Torre A, 1st. Floor. CP/46026, Valencia
  • • With an e-mail sent to the following address:
  1. 8. To whom can your complaints be submitted?

Should you believe that your data protection rights have been infringed, or should you have any claims regarding your personal data, you may refer to the Data Controller, whose contact details can be found in section 1.

Either way, data subjects may always refer to the Spanish Data Protection Agency, who es the data protection supervisory authority,, C/Jorge Juan, 6, 28001, Madrid.